LV Dispatch puts every panel, camera, port and part on the job, checks system status remotely, builds the truck list and turns each install into billing. Stop chasing paperwork and start closing out jobs.
| Call | Issue / customer | When |
|---|---|---|
| SC-2291 | Door 4 won't releaseHarbor Logistics · Dock B | Priority |
| SC-2290 | Camera 12 offline, rear lotRiverside Medical Plaza · 1180 Riverside Dr | Today |
| PM-0187 | Fire inspectionLakeview Apartments | Thu |
| On site | 12 cameras, 1 NVR · LP1502, 4 MR52 · UniFi USW-24-PoE, IDF closet |
|---|---|
| Truck list | 16 ft ladder · spare CD52 + mount · Cat6 + RJ45 kit · PoE tester |
| Assigned | Marcus R. · 2:30 PM Dispatched |
The tech finds out on site the camera is just offline, or the panel needs a part he doesn't have.
No ladder tall enough, no spare reader, no lift. Same job, two trips, one bill.
Devices go up on Tuesday and the progress bill goes out three weeks later, missing half of it.
Return windows close on boxed gear. Sub insurance expires and nobody notices.
LV Dispatch pulls live status from the systems you already install, right on the service call. Your dispatcher sees whether it's a dead camera, a down switch or a customer who unplugged the NVR.
| UniFi | Switch online. PoE draw normal on port 7 Online |
|---|---|
| Verkada | Camera 12 offline 2h 14m. Firmware current Offline |
| Eagle Eye | Bridge online. Reboot available Online |
Type or paste what the customer said. LV Dispatch reads the site record, finds the device, the mount height and the panel, then lists what the tech needs to bring.
| Customer said | "The back door reader at the warehouse isn't reading badges and it's been beeping." |
|---|---|
| From site record | Door 6, HID Signo reader on MR52 #3, mounted at 7 ft over the dock door. Panel LP1502 in the IT room. |
| Truck list | 12 ft ladder · spare Signo 20 reader · 18/6 shielded cable · multimeter · panel key, IT room · test badge |
| Estimate | 1.5 hr · 1 tech |
The site record knows the panel and every open port, so your add-on quote is right the first time. Build Good and Better options and send them in minutes.
| Option | Scope | Total |
|---|---|---|
| Good | 2 readers, wired to existing MR52 | $3,480 |
| Better | Mobile-credential readers, REX and door position | $4,960 |
One tap in the field updates the whole back office. No spreadsheets, no end-of-month reconciling, no gear left off the bill.
| Device | Axis P3265-LVESN ACCC8E-71F2 · Lobby east · photo attached |
|---|---|
| Job | 62% → 68% complete |
| Billing | +$1,140 added to progress bill #3 |
| Asset | Serial, location, photo saved |
| Warranty | Oct 26, 2026 – Oct 26, 2029 · started at install |
Open the job like normal and press Route to sub. LV Dispatch matches HireLV subs on skills, tools and certs, with insurance and COIs already verified.
Generic field service apps track a "unit." LV Dispatch tracks the panel, the board, the port and the paperwork behind it.
Each module walks you through its settings: billing timing, retainage, warranty start, tech roles. Shop defaults, with overrides per customer.
Bring in customers, sites and equipment lists from the files you already have. Map the columns and go.
No kickoff calls, no consultant, no implementation fee. Start on Free and turn on features when you're ready.
Jobs, assets, contacts and customers.
Every feature except AI and API.
| What you need | Spreadsheets + generic app | LV Dispatch |
|---|---|---|
| Site record with every device, port and firmware | Scattered across sheets and photos | Built in |
| System status before dispatch | Call the customer and guess | Coming soon |
| Truck list built from the site | From memory | Coming soon |
| Installed tap updates job %, billing, asset, warranty | Four separate updates, if they happen | Coming soon |
| Quotes from open panel ports | Walk the site again | Coming soon |
| Verified subs with current COIs | Email chains and expired PDFs | Coming soon |
| Self-guided setup, no implementation fee | Onboarding packages and consultants | Built in |
Low-voltage shops doing access control, CCTV, fire, intrusion and networking, from owner-operators to multi-tech shops.
No. Setup is self-guided with a checklist in each module, and you can import customers, sites and equipment from a spreadsheet.
It shows live status from UniFi, Verkada and Eagle Eye on the service call. Verkada shows camera and firmware status only. UniFi shows device and port status. Eagle Eye adds bridge reboot from the office.
From a quote, LV Dispatch packages the parts list and hands the request off to your Wesco or ADI rep. Their pricing comes back through your account with them.
You set it. Equipment billing timing, retainage and warranty start are configured in Settings with shop defaults and per-customer overrides. Installed items build the billable completion schedule.
Yes. Free has no card and no time limit and covers jobs, assets, contacts and customers. Move to Pro or Business when you need more.
Set up LV Dispatch yourself today. Free plan, no implementation fee, no card.